RETURNS: We want you to be happy with your purchases. If you are dissatisfied for any reason, you may return your purchase within 30 days for a complete refund.
We will pay the cost of return shipping for any item that is unsatisfactory due to our fault.
To return an item, you must first contact us by telephone or email and receive a Return Authorization. No refunds or returns will be accepted without a Return Authorization or after 30 days.
Cremation Urns are a very special item with very special significance. We will not accept a returned cremation urn if the cremated remains have been placed inside.